If there is going to be a delay, it is most likely with customs……
We operate 24/7/365 which enables us to process shipments through local customs during local regular business hours. If there is a customs delay, our agents communicate with us and the broker in real time. By the time our customers get to work, the issue has been resolved and the shipment has been delivered.
Our agents have established long term relationships with local customs and brokers. Their expertise and knowledge is critical avoiding delays.
All our agents operate 24/7/365 like we do.